How do I check the status of an order?

Once your order is packed and shipped, you will get a notification with your tracking information.

 

How fast is the shipping & fulfilment?

You will receive an email that contains tracking information once your item(s) have been shipped – please allow a couple days for processing. Once shipped, most domestic orders take anywhere 3 to 15 days to arrive depending on the efficiency of your local postal/courier service.

In some cases, backorders do occur when we can delay the process. Our goal is always to ship it out to you as soon as possible. You can expect to receive a notification that your order has been packed within 5 business days.

 

How much is the shipping?

We offer a flat shipping rate of ₹100 INR within Gujarat and ₹200 INR outside Gujarat.

 

Do you ship internationally?

Happyflowers only ships to INDIA at this time! Please sign up for your courier/mailing list to be notified when we come to your country/city.

 

What if my order is lost in the mail/courier?

For packages lost in transit, all lost in courier/mail claims must be submitted to info@happyflowers.in no later than 7 Calendar Days after the estimated delivery date.

We will cover the costs of shipping a replacement order for you if it is confirmed that the shipping address you provided was correct. It would also be good for you to get in touch with your local post/courier office to try locating the last order.

Keep in mind that if the tracking information states an order was delivered but you think you have not received it, we will NOT take responsibility and reship that order. In the case, any replacements would have to be at your expense.

 

My order shows it’s been returned to sender, what is going on?!

If the tracking information was correctly delivered to you but it was unclaimed, shipments that go unclaimed are returned to us.

New shipping charges will be applied for orders that have been unclaimed or had an incorrect address originally provided.



For Return and Refund please visit our Return and Refund Policy at here.